Returns & Exchanges
At 260 Sample Sale Online, all sales are final due to the exclusive nature and deep discounts of our luxury sample sale events. We do not accept returns, exchanges, or provide refunds unless an item arrives damaged or incorrect.
Inspect Your Order
Upon delivery, immediately inspect your items for any manufacturing defects or shipping damages that may have occurred during transit.
Report Discrepancies
If you receive a damaged or incorrect item, you must contact our customer support team within 48 hours of delivery to initiate a claim.
Provide Documentation
Include your order number and clear photographic evidence of the defect or the incorrect item received to expedite the review process.
Await Authorization
Our team will review your request; if approved, we will provide a return shipping label and instructions for your store credit or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing